FAQ

Have a question that's not answered? 
Email us: support@primalone.co

Product FAQ's

AMBITION™

Will I become dependent on AMBITION™ if I use it continuously?

In short: No. 


AMBITION™ is formulated with natural non-stimulant active ingredients that can be taken as needed for enhanced cognitive function and an improved sense of motivation. 


As with most any nootropic, you should assess your individual tolerance and sensitivity to the product for best results.

How long should I take AMBITION™ to notice the best results?

AMBITION™ starts working from the very first dose. If you don’t notice much, try the advanced dosing protocol. 


You can expect even more noticeable results after just 1-2 weeks of using AMBITION™ daily.

Are there any side effects from taking AMBITION™?

Side effects should be minimal or nonexistent when taking AMBITION™ as it is formulated to be safe and efficacious.

Is AMBITION™ basically like the “Limitless” pill?

AMBITION™ is a dietary supplement formulated with natural ingredients that help increase your drive, focus, and determination (which for many people are limiting factors to accomplishment in life). 


In that sense, AMBITION™ may help you feel limitless. There is no real-world “Limitless” pill, especially nothing that isn’t a controlled substance and made synthetically.

Can I drink coffee or other caffeinated liquids while using AMBITION™?

Generally, yes. AMBITION™ is a stimulant-free formula and can be consumed with caffeine.


You may take AMBITION in conjunction with CAFFEINE L-THEANINE™ if you prefer a more intense effect on mental performance throughout the day. 


Remember though, consuming excessive amounts of caffeine (or other stimulants) can cause side effects, so we recommend listening to your body and starting with a relatively low dose (around 100 mg daily for most people).

Caffeine L-theanine

What makes CAFFEINE L-THEANINE any better than just drinking coffee?

Coffee beans are a source of natural caffeine and theobromine, however they don’t provide the same ratio of these compounds as CAFFEINE L-THEANINE™, nor do coffee beans contain L-theanine (which is a crucial amino acid for optimizing the benefits of caffeine). 


As such, CAFFEINE L-THEANINE™ is the better choice for mental performance enhancement.

How long does it take to notice benefits from CAFFEINE L-THEANINE?

You should feel a heightened sense of focus and mental acuity within 30-45 minutes of consuming CAFFEINE L-THEANINE™ (depending on if you take it with food or on an empty stomach). 


If you don’t notice much within two hours of taking one serving of CAFFEINE L-THEANINE™, try the advanced dosing protocol the following day as you may have a higher tolerance to caffeine.

Are there any side effects from taking CAFFEINE L-THEANINE?

CAFFEINE L-THEANINE™ is formulated with doses that are proven to be safe and effective. 


If you experience side effects such as headache or nausea, you may be consuming too much caffeine. 


Be sure to minimize your consumption of caffeine from food and liquids while using CAFFEINE L-THEANINE™.

Can I drink coffee or other caffeinated liquids with CAFFEINE L-THEANINE?

To avoid feelings of overstimulation and unwanted side effects, we recommend sticking to caffeine-free liquids and decaffeinated coffee/tea when using CAFFEINE L-THEANINE™.

What’s the best time to take CAFFEINE L-THEANINE™?

The answer to this is relative to what you’re looking for from CAFFEINE L-THEANINE™. 


If you’re an athlete looking for a boost before training, you’ll want to consume CAFFEINE L-THEANINE™ about 30 minutes beforehand. As a rule-of-thumb, aim to consume CAFFEINE L-THEANINE™ within one hour of when you want enhanced mental performance and focus. 


If you’re taking CAFFEINE L-THEANINE™ on an empty stomach, it may kick in as quickly as 15-20 minutes.

Can I take CAFFEINE L-THEANINE™ with other PRIMAL ONE products?

Yes! One of our favorite PRIMAL ONE stacks is CAFFEINE L-THEANINE™ in conjunction with AMBITION™. 


Try taking one serving of each simultaneously for advanced benefits and mental performance.

Will CAFFEINE L-THEANINE™ interfere with my ability to sleep?

We recommend cutting off your caffeine intake from all sources (whether food, drink, or supplement) at least five hours prior to bedtime.


Consuming caffeine close to bedtime can make it hard to fall asleep since it is a wakefulness-promoting substance.

I’ve been using CAFFEINE L-THEANINE™ every day for a few months and it seems to be less effective. What should I do?

Your body is developing a tolerance to caffeine, meaning the stimulatory effects of CAFFEINE L-THEANINE™ are lessened. 


There are two options at this point: Move up to the Advanced Dosing Protocol or take 5-7 days off of any caffeine/stimulant use and then resume use of CAFFEINE L-THEANINE.

Best mood™

How long does it take to notice benefits from BEST MOOD™?

The ingredients in BEST MOOD™ have both short-term and long-term benefits. 


You should experience a greater sense of vitality and calmness after your first 1-2 doses of BEST MOOD™, with the benefits and effects increasing gradually as you continue to use the product consistently. 

Are there any side effects from taking BEST MOOD™?

Side effects should be minimal or nonexistent when taking BEST MOOD™ as it is formulated to be safe and efficacious.

What happens if I miss a dose of BEST MOOD™ after taking it for several weeks/months?

Nothing. 


Simply resume use as you were prior to missing a dose. BEST MOOD™ doesn’t contain any substances that your body will become dependent on.

Can I take BEST MOOD™ if I’m on medication for anxiety or depression?

While the ingredients in BEST MOOD™ are demonstrated to be effective for relieving general anxiety and general stress, you should always consult with your doctor or pharmacist prior to using a dietary supplement if you’re taking any medication(s).

Can I take BEST MOOD™ with other PRIMAL ONE products?

Absolutely! BEST MOOD™ is ideal for stacking with BEST MUSHROOMS™(coming soon) or AMBITION™ for enhanced health benefits and cognitive function.

Will BEST MOOD™ help with “that time of the month”?

It can! 


The psychological ramifications of premenstrual syndrome (PMS) typically stem from a hormonal imbalance, and a large body of evidence suggests that vitamin B6 and magnesium (which are both in BEST MOOD™) can effectively relieve the symptoms and anxiety related to PMS.

1. De Souza, M. C., Walker, A. F., Robinson, P. A., & Bolland, K. (2000). A synergistic effect of a daily supplement for 1 month of 200 mg magnesium plus 50 mg vitamin B6 for the relief of anxiety-related premenstrual symptoms: a randomized, double-blind, crossover study. Journal of women's health & gender-based medicine, 9(2), 131-139.

Company

WHAT DOES PRIMAL ONE MEAN?

Primal is a mindset, a way of being. Our aim is to create a new primal state. To create complete peak performance and longevity solutions so that you can feel optimized mentally, perform better physically, and be healthier for the long term.


We do this by the intersection of earth’s most powerful ingredients with modern science. Each Primal One product is a category-leading creation, formulated in-line with the latest scientific research and without any artificial fillers. 

HOW DO I CONTACT PRIMAL ONE?

Simply email us at support@primalone.co and we'll get back to you as soon as possible. 


If your email is regarding an order, please include the order ID and any additional information to speed along the process.

Quality control & good practices

WHERE ARE YOUR PRODUCTS MANUFACTURED?

Our products are manufactured in the USA in a cGMP, FDA Registered manufacturing facility adhering to the strictest quality control.

RESEARCH-BASED FORMULATIONS

We are a results-driven company first and foremost - each PRIMAL ONE product is designed from the ground up with that in mind. 


By following this process, we consider the immediate goals of you, the consumer, and reverse engineer our products by collating and analyzing research from top universities and clinics across the globe. As such, if an ingredient has lackluster scientific evidence for its efficacy or any dubious qualities, you won’t find it in our products. 


This doesn’t mean we are here to just feed you a bunch of citation-ridden ingredient overviews to convince you that an ingredient works. Rather, we want to educate our customers in a manner that is easy to understand but also informative. Not only do we want you to benefit and evolve with each PRIMAL ONE product you use, but also understand how it's helping you (and why you should take it).

COMPLETE TRANSPARENCY- NO PROPRIETARY BLENDS

There are seemingly countless supplement companies these days that hide their formulas behind “proprietary blends,” which is simply a form of chicanery to increase their revenue and decrease your results. We are hoping to lead by example and change this industry for the better, so you will never find proprietary blends in our products or on the label. 


Each and every ingredient that’s in a PRIMAL ONE product is on the label in the exact dose per serving. Be confident that each PRIMAL ONE product has complete transparency about everything in the bottle. 

UNRIVALED TRANSPARENCY

Not only are PRIMAL ONE products the most powerful formulas available, but also the highest-quality nutritional supplements you’ll find anywhere. 


This means: 

● Clinical Dosing in Each Serving 

● Natural & Non-GMO Ingredients 

● Effective & Safe Ingredients 

● No Artificial Dyes or Artificial Sweeteners 

● No Fillers or Binders

● No Preservatives 

● No Banned Substances 

● Trademarked & Patented Ingredients 

● Manufactured in the USA 

● Stringent Purity Testing 

● cGMP Facility

SHIPPING & Returns

INTERNATIONAL SHIPPING

****Please note we are a U.S. based company, and all international orders are subject to price adjustments based on the exchange rate between the U.S. and your specific country. 


All prices displayed on Primalete.com are in US dollars. 

 

All orders are sent out with a tracking number. You will receive an automatic email shortly after ordering that will confirm your order and provide you with an order ID. 


Another email will be sent to you within 24 hours that will have your shipment tracking number. 


Please note: Expected delivery times are provided by the shipping companies. Occasionally orders may be delayed. 


Please check your tracking number and allow for extra time accordingly before contacting us. 


We Ship to most Countries, if your Country is not on the list please contact us and we will get it added!Most orders are shipped out same day or next day (except for holidays & sundays). 


All orders are shipped via USPS

DOMESTIC SHIPPING

Free Shipping over 50 USD on all U.S. 


OrdersAll orders are sent out with a tracking number. You will receive an automatic email shortly after ordering that will confirm your order and provide you with an order ID. 


Another email will be sent to you within 24 hours that will have your shipment tracking number. 


Please note: Expected delivery times are provided by the shipping companies. Occasionally orders may be delayed. 


Please check your tracking number and allow for extra time accordingly before contacting us.Most orders are shipped out same day or next day (except for holidays & sundays). 


All orders are shipped via USPS

WHERE DO WE SHIP?

We Ship to most Countries, if your Country is not on the list please contact us and we will get it added! 


Free Shipping over 50 USD on all U.S. 


OrdersMost orders are shipped out same day or next day (except for holidays & sundays). 


All orders are shipped via USPS

RETURN POLICY

If a product is not received or appears to have been lost on route, we will immediately open an investigation. 


Pending the investigation we will ship you out a new package.If you would like to return unused or unwanted items, simply contact our customer support and they will provide you with the right address. 


We offer a 90 Day Money Back Guarantee if you aren't completely satisfied with your purchase. 


We offer a full refund on the purchase price of our product (minus shipping) at any time within 90 days of your purchase. Simply send back the product for a full refund.

RETURN SHIPPING FEES

Customers are responsible for the shipping fees incurred during a return

Money-back Guarantee

Absolutely. We offer a 90-day hassle-free money back guarantee on any Jacked Factory purchase. For more details see ‘returns’.